Frequently Asked Questions
Here are a few of our most frequently asked questions regarding how we work and what leads and appointments really mean. If you don’t see an answer to your question here – head to our Contact Us page and ask away! We’ve heard it all, but just might not have written it down.
How Does it Work?
We’ve broken down our partner on-boarding for the Roofing Appointment Machine into just a few steps in order to get you exclusive high-quality appointments as quickly as possible.
- Reputation Machine – What does your reputation look like online? Your reputation is the base of all of your marketing. If it’s not a five star reputation or even have enough reviews, then nothing else really matters. We’ll get you set up in our proprietary software that will help get reviews from your customers proactively.
- Reactivation Machine – When was the last time you reached out to a customer from 10+ years ago? Your existing customers are the easiest targets when it comes to marketing and sales, so one of the very first things we do is get your list and start the Reactivation Machine!
- Lead Nurture Machine – How fast do you follow up with your calls and leads? Something that every sales coach on the planet will tell you that you need to follow up with leads in 15 minutes or less. Yet we find that most sales staff follows up sometimes upwards of a day after the lead comes in. By that time, that lead is long gone and you’ve wasted time and money getting that person in the door. Our proprietary system will proactively follow up via text messages and email within minutes until an appointment is set. This activity alone has helped 4x some of the roofing companies we’ve worked with!
- Outreach Machine – This is what most roofing companies get wrong. They concentrate on Billboards, Yellow Pages, Home Advisor, Angies List and possibly some Facebook Ads. Our Roofing Outreach Machine will set you up with marketing systems that actually work today. And since we work with many roofing companies across different areas, we learn what works and doesn’t work at a much faster pace than your marketing intern. The Outreach Machine will help get you leads in today, tomorrow and long term.
When You Say Appointments – What Does that Mean?
That means people who need your help are calling you directly from your website and setting up appointments with you using our proprietary software. There is no middle man, the call is simply passed through to your main phone line with no down time. The calls are then recorded so when it comes to reporting, you’ll know which calls are leads and which aren’t leads.
How Does Billing Work?
We try to make billing as easy as possible billing your credit card at the beginning of every month. We also accept ACH payments as well.